FAQs / DOCs

FAQs

Why are some knobs on Spectre purple and others are blue?
We made some changes in the blue knob version based on user feedback. You can read about the changes in the blog post we wrote about it.
Do you ship internationally?
Yes, we have 3 options of international shipping in the check-out process; however, I would encourage you to check our dealers page to see if there is anyone close to you as that is likely the best option.  Please note that Chase Bliss Audio takes no responsibility and will not pre-pay or reimburse you for any duties, taxes, and/or processing fees associated with you receiving your package in your country. We also do not declare international shipments as “gifts” or under-declare values of international shipments.
What’s the best way to get in touch with you?
Shoot me an email at joel (at) chaseblissaudio.com
Is the signal path really analog?
Yes, the signal path is 100% analog. There exist some analog devices that can interface with little digital microprocessors (stuff like bucket brigades, light dependent resistors, etc.). These parts are not cheap, but I’m going for quality and uniqueness here, not trying to save a buck. There are tons of boutique companies out there that do a great job selling analog effects pedals without the digital control. I’m not that company and am not interested in that.
Why are the stomp switches so close together?
Listen, I’m obsessed with pedals… and I’m really, really sick of massive tap tempo effects. Seriously, they take up half the pedal board and it’s unnecessary. I want to fit more gear on my board!! If you are worried about hitting both switches, just go ahead and do it! The left stomp is just a tap tempo switch so nothing will happen if you hit it just once.
Are they really true bypass?
Absolutely, 100% true bypass. They just do it in a little more sophisticated way by using a relay instead of a big stomp switch. In fact, I tested out dozens of relays to find the one that has the best performance and is the quietest. I also use a special little component that quickly fades the effect side to ground while switching is occurring to further suppress any switching noise.
Why are your pedals so complicated? I mean, 16 dip switches in the back? Are you insane?
I don’t want to limit your imagination. You don’t have to touch the dip switches in the back if you don’t want to, but I want you to be able to modulate any of the parameters on the front either individually or simultaneously. And to select which ones you are interested in, I need dip switches.
I don’t really ‘get’ the whole ‘saving’ and ‘loading’ of presets, can you explain that more clearly?
Sure. It’s best to start with the lowest toggle (aka preset toggle) in the middle position. In this position, the pedal just reacts to where all the knobs and switches currently are. Let’s say you wanted to make a clean boost. Well, you would turn the mix knob all the way counterclockwise so that there is no modulation going on, just dry signal. Then you would turn the volume up to taste. Let’s say you wanted to save this in “left” save slot. You hold down the left stomp switch (this makes it the *left* slot) first for 3 seconds and then hold the right switch down simultaneously for an additional 3 seconds. The green LED should blink 3 times and now you can let go. If you want to load this preset now, just flip the preset toggle over to the left (green LED will come on), and there you have it. A boutique-grade analog boost.
Why is it cool to modulate parameters?
The coolness is really up to you based on how creative you want to get with it. I think it’s incredibly cool. Let’s say you modulate depth. I like to put the sweep in the bottom position (selectable via a dip switch in the back), and set the depth knob to around 9:00 with a relatively high RPM rate. Remember, since you want the parameter to “ramp” back and forth you have to put the “bounce” dip switch on… otherwise it will just ramp and hold. Play your guitar for awhile… that pulsating depth comes in and out, and you can set the max level of depth to taste by using the existing depth knob. The possibilities are endless… you can also do some modulating filter action with the mix knob because the effected vibrato side is much lower fidelity than the dry side.
Are the pedals made in the USA?
Yep! All manufacturing (PCB, assembly, powder coating, silk-screen) is done in the USA.

 

Documentation

Warranty Information
Chase Bliss Audio Non-Transferrable Limited Warranty

Warranty
Chase Bliss Audio warrants the product to be free from defects in material and workmanship for a period of one (1) year from the original date of purchase. If the product fails within the warranty period, Chase Bliss Audio will repair or, at our discretion, replace the product at no cost to the original purchaser.  If the one year warranty has expired, Chase Bliss Audio can repair units for a reasonable cost, depending on the damage.

Exclusions
This warranty covers defects in manufacturing discovered while using this product as recommended by Chase Bliss Audio. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.

Limits of Liability
In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Chase Bliss Audio will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Chase Bliss Audio be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Chase Bliss Audio disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.

How to Obtain Service Under this Warranty
Contact Chase Bliss Audio through email, joel (at) chaseblissaudio.com, for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.

Return Policy
Chase Bliss Audio products come with a 30-day money back guarantee (shipping not included). If you are not satisfied with your Chase Bliss Audio product, please contact us via email within 10 business days of the original purchase date to receive an RMA number. After you receive your RMA, ship your product via a guaranteed, trackable shipping service (UPS ground, FedEX ground) to the address provided with the RMA.

  • Products sent back to Chase Bliss Audio for return must have an RMA number clearly marked on the outside of the shipping box.
  • Products must be returned in new condition, shipped in the original packing material to qualify for a refund. Worn or abused products or products that are missing accessories will be subject to a minimum 15% restocking fee and/or store credit only. We reserve the right to deny a return in the case of excessive wear.
  • The return shipping method must include tracking and a declaration of the full value to protect against lost shipments.
  • Return shipping cost is the responsibility of the customer.
  • After receiving an RMA number, the customer must return the associated item immediately and it must arrive at our facility within 7 days. Returns may be denied if returned more than 7 days after an RMA is requested.
  • Once the returned product is received at our facility, refunds are processed within 5 business days.
  • “Scratch and Dent” products are sold as-is and not eligible for refunds.
mkI MIDI Spec
Chase Bliss Audio mkI MIDI Specification 1/4/15

This is the MIDI spec for mkI pedals.  mkII pedals have all MIDI information in their respective instruction manuals.

Overview
MIDI stands for Musical Instrument Digital Interface. I used to be pretty intimidated by it, and generally shied away from stuff that used it. Now, I see it for what it is. It is a brilliant, yet simple language that musical instruments and devices can use to talk to each other. Chase Bliss Audio pedals can do some fun stuff with MIDI, but they need a little help.

Getting There
You’ll notice right away that Chase Bliss Audio products do not have a standard midi jack on them. We use the Empress Effects Midibox to interface with our stuff. This changes the signal from the standard midi cable to a ¼” cable, in a way that our pedals like. There’s one more thing you have to do though. Chase Bliss Audio pedals need this midi data on the RING of a TRS (TIP, RING, SLEEVE) cable. Since the data coming from the Empress Effects Midibox is on the TIP of the TRS cable, we need a custom cable that flips the signal from tip to ring. We sell them in our online store, but if you are of the DIY type, you can make them yourself very easily.

Why the RING?? WHY??!?!
Well, you’ll notice that jack doubles as a tap input/output jack. So the TIP of that jack is for that signal.

OK, Onwards to the SPECS:
Warped Vinyl is hard coded to midi channel 5, Wombtone to midi channel 6. This can technically be changed but requires me to change the code slightly, which is no big deal.

To engage/bypass the effect it’s CC>>102>>0 for bypass, 127 for engage. You can also reset the ramp by sending an “engage” when the pedal is already engaged.

To send tap tempo information it is the same as Strymon… CC>>93>>(anything)

To activate presets it’s a *program change* message… “1” to recall right (red) preset… “2” to recall left (green) preset… “3” for ‘live’ mode.

The pedals also sync to midi beat clock, and there are 6 beat divisions which are activated by the tap division toggles / dip switch.

If you have any questions about this at all, please email Joel (at) chaseblissaudio.com.

mkII MIDI Spec
mkII pedals have all MIDI information in their respective instruction manuals below.  We also have some MIDI tutorials on our youtube channel, example below:

View the Tonal Recall MIDI Manual
View the Spectre MIDI Manual
View the Gravitas MIDI Manual
View the Wombtone mkII MIDI Manual
View the Warped Vinyl mkII MIDI Manual

CV
controlvoltage

For setting what parameter(s) (and range) you want to control via CV, you use the dip switches in the back of the pedal just like you would for setting expression.  A video tutorial on how to do this is located below: